Loading...

Gold Tier Managed Service

Gold Tier Service

Tailor-made support option for companies that wish to utilise a fully managed service of their SQL Server Database activities. The Gold Tier offering provides a comprehensive list of services to support the SQL Server environment. SQL Masters Consulting undertakes the activies that the Production DBA would normally do.

SQL Masters Consulting takes responsibility for the following:

  • Daily Monitoring Activities
  • Regular database re-indexing
  • Regular database consistency checks
  • Resolving backup failure issues
  • Database Instance configuration changes
  • Appying database hot fixes, security alerts, patches and service packs
  • Escalation of unresolved alerts and errors
  • Database device/file growth and space allocation
  • Rebuilding systems following server crashes
  • Restoring user databases in the event of disaster or failure
  • Verify backup schedules operational and recovery process valid
  • Resolving database integrity issues
  • Transaction log management
  • Rebuilding corrupted database indexes
  • Reviewing Operating System and SQL Server error logs
  • Reviewing DBA support issues with customer IT staff
  • Comprehensive DBA report to customer
  • Access to the SQL Services Portal for near real time server monitoring
  • Maintain sound DBA site documentation
  • Liaise with key database users re performance and connectivity issues
  • Liaise with network administrators and application providers over ongoing requirements, upgrades and user issues
Scroll to Top